Oct 15, 2007
What You Can Never Outsource
“What you can never outsource, is responsibility.” These were the sage words of Soren Lund, marketing director at LEGO on the In Business podcast from the BBC. Their exodus from Connecticut wasn’t good for the local economy, but their ability to focus their business strategy on something that customers are willing to pay, even in a flat world, is something we can learn from.

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